General Information
Booking
- Can I book a viewing?
- Can I bring my pet?
- Can I move-in with my partner in one flat?
- Do I have to pay a deposit?
- How can I book an apartment?
- How does the payment work?
Move-In / Move-Out
- Are visitors permitted?
- How can I terminate my contract?
- How does the move-in process work?
- What do I have to consider when moving out?
- What do I need to bring with me?
- When will I get my deposit back?
Apartment and Services
Keysystem iLOQ
- Can I buy a new cell phone and register it?
- Can I get another mobile key?
- Do I need an Internet connection to open my door?
- How do I open doors using the iLOQ app?
- How is iLOQ installed and how do I register?
- I don't see the ACCESS button at the bottom right of my app.