Maintenance & Living

Living

• Can I bring my pet?
• May I remove furniture from my apartment or redesign it?
• What happens to my letters and parcel?
• What is included in my apartment?
• Are visitors permitted?

Move-In / Move-Out

• Can my partner and I move into the same apartment?
• How does the move-in process work?
• What do I have to consider when moving out?
• What do I need to bring with me?
• What is the Residents' Registration Office?

Facilities & Services

• Internet provider ASK4
• Is a cleaning service included in my monthly rent?
• Is there a laundry service?
• What additional services can I book?
• What security precautions are there?
• Where can I park my car?

See all 8 articles

Keysystem iLOQ

• Can I buy a new cell phone and register it?
• Can I get another mobile key?
• Do I need an Internet connection to open my door?
• How do I open doors using the iLOQ app?
• How is iLOQ installed and how do I register?
• I don't see the ACCESS button at the bottom right of my app.

See all 11 articles