Manuela

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  • Is there an example agreement to look at?

    Yes, you can download and view our sample tenancy agreements here:   Fixed Limited Flexible       

  • Are lease terms flexible?

    You can rent an apartment for the period of 6 -12 Months. At the end of the rental period there is an opportunity to renew your contract. You can choose between different flexibility options:   Fix...

  • How can I terminate my contract?

    Fixed Contract: Your contract is for a fixed period and termination is not possible.   Limited Contract: You can terminate your Limited Contract with three months notification period to the end of ...

  • Can I view HAVENS LIVING Hamburg Altona?

    Can I book a viewing? Feel invited to visit us! We will give you a tour of the community areas, as well as the outside areas of the house. You will also be shown one of our show apartments, if one ...

  • What is the Residents' Registration Office?

    In Germany, every citizen is obliged to register at the Einwohnermeldeamt (Residents' Registration Office) at his/her place of residence.   The registration of a place of residence is possible at ...

  • How does the payment work?

    The deposit must be transferred at least 14 days before the start of the rental period. The all-in price will be debited monthly via SEPA direct debit. The all-in price is always debited on the fir...

  • What do I have to consider when moving out?

    Before you move out, the flat should be restored to its original condition. This means that the flat should be cleaned and free of personal belongings. Please make an appointment with your Hosts to...

  • Where can I park my car?

    There is an underground car park in the building. You can access the parking slots via Stresemannstraße 213, 22769 Hamburg, exit to Oeverseestraße.    For visitors, the first one hour is free of ch...

  • Which items can I borrow?

    Currently we offer you the following range of rental items: Iron/ironing board Laundry rack Vacuum hoover Broom and mop Tool box Extra bed with bed linen (please confirm in advance with your Hosts....

  • What happens to my letters and parcel?

    Every tenant gets his/her own personal letterbox and can collect his/her mail there. It is important that you always include your apartment number with your address.   Standard-sized parcels are ac...