Hana Obhodjas

If you extend your rental contract, you need to cancel your current Garentii contract and obtain a new deposit guarantee for the new contract.

You can cancel your contract to the end of each insurance month. The cancellation must be submitted in written form (e.g., via email, through the Garentii platform, or by letter), and is only valid...

Your Garentii contract is unlimited and you must cancel it when your tenancy with HAVENS LIVING ends. 

If your deposit guarantee request is denied by Garentii, you can contact Garentii directly. Please note that you can also pay the deposit by bank transfer up to 14 days before the start of the tena...

Please note that you should ensure that your Garentii application is completed at least 14 days before the start of your tenancy.   If your application has not been processed before the start of yo...

You will typically receive an initial response from Garentii within one working day. After a successful registration, we will confirm your guarantee request.

The link to your Garentii portal is available in your booking confirmation. You can complete your application online in just a few minutes. All you need is: • Your contract number• The full address...

Garentii secures the deposit obligations for your apartment. This includes outstanding rental payments, operating costs, damages to the apartment, and cosmetic repairs, up to the amount of your sec...

Garentii is a flexible alternative to paying a traditional deposit. With a small monthly or annual fee, you fulfill your rental security obligations as stated in your contract. This service is excl...