Hana Obhodjas
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Recent activity by Hana Obhodjas-
What is Garentii and how does it work?
Garentii is a flexible alternative to the traditional security deposit. With a small monthly or annual fee, you can cover your deposit obligation with us. Garentii is exclusively available to tenan...
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What does Garentii cover?
Garentii secures the deposit obligations for your apartment. This includes outstanding rental payments, operating costs, damages to the apartment, and cosmetic repairs, up to the amount of your sec...
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How can I obtain my deposit guarantee, and what documents do I need?
The link to your Garentii portal is available in your booking confirmation. You can complete your application online in just a few minutes. All you need is:• Your contract number• The full address,...
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How long does it take to process my Garentii application?
You will typically receive an initial response from Garentii within one working day. After a successful registration, we will confirm your guarantee request.
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Can I move in if my Garentii application is still being processed?
Please note that you should ensure that your Garentii application is completed at least 14 days before the start of your tenancy. If your application has not been processed before the start of your...
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What happens if I do not receive a deposit guarantee?
If your deposit guarantee request is denied by Garentii, you can contact Garentii directly.Please note that you can also pay the deposit by bank transfer up to 14 days before the start of the tenancy.
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Is my Garentii contract automatically terminated when my tenancy ends?
Your Garentii contract is unlimited and you must cancel it when your tenancy with HAVENS LIVING ends.
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How can I cancel my Garentii contract?
You can cancel your contract to the end of each insurance month. The cancellation must be submitted in written form (e.g., via email, through the Garentii platform, or by letter), and is only valid...
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What happens to my deposit guarantee if I extend my rental contract?
If you extend your rental contract, you need to cancel your current Garentii contract and obtain a new deposit guarantee for the new contract.