Jasmin
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Recent activity by Jasmin-
Do I need an Internet connection to open my door?
No, you don't need to be connected to the internet to open your door. If the internet is very limited, you can also switch to "flight mode" to open your door.
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How do I open doors using the iLOQ app?
-Open the "iLOQ app". For both Apple and Android phones, ensure that your NFC function is activated. - Your cell phone contacts the lock via its NFC chip. To lock or unlock the door, hold your phon...
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How is iLOQ installed and how do I register?
1. Download the official iLOQ app („iLOQ“ or „iLOQ S50) from the App Store or the Google Play Store. 2. Open the App. If prompted, you may need to grant the app certain permissions to access featur...
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What is iLOQ?
The HAVENS LIVING Hamburg Hammerbrook is equipped with the iLOQ S50 key system. The iLOQ S50 app is your digital key that allows you to open doors with your cell phone. It gives you access to the b...
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How can I cancel my booking?
You have booked by mistake or have changed your mind? Or you want to withdraw from your contract within the deadline? Simply contact us via our contact form. We will help you with the cancellation ...
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Which community areas are available?
In Hamburg Hammerbrook there are plenty of community areas, offering you the opportunity for co-woking, networking and more: Chill-Out Area Community kitchen Bar Roof Terrace
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Which items can I borrow?
Currently we offer you the following range of rental items: Iron/ironing board Laundry rack Vacuum hoover Broom and mop Tool box Etc.
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What happens to my letters and parcel?
Every tenant gets his/her own personal letterbox and can collect his/her mail there. It is important that you always include your apartment number with your address. Standard-sized parcels are ac...
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What is included in my apartment?
For the furnishing of your future apartment, you can choose between our individual designs ZEN, TECH and ARTIST. Each apartment has a fully equipped kitchenette including a coffee machine, a livi...
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When will I get my deposit back?
Legally, we have up to three months after the end of the contract to pay back the deposit. Usually this takes less time, but it always depends on the following things: International transfer Debt...