Jasmin

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  • Are visitors permitted?

    Yes, of course! You can rent a separate bed from our Hosts.   In case you expect some long-stay visitors, we kindly ask you to inform our Hosts. Thank you!

  • How can I terminate my contract?

    Fixed Contract: Your contract is for a fixed period and termination is not possible.   Limited Contract: You can terminate your Limited Contract with three months notification period to the end of ...

  • What do I need to bring with me?

    Your flat is ready to move in and fully equipped (kitchen equipment, kettle, coffee maker, Smart TV, Bluetooth speaker, etc.).     Bedding & towel packages can be ordered by us before you move in. ...

  • What do I have to consider when moving out?

    Before you move out, the flat should be restored to its original condition. This means that the flat should be cleaned and free of personal belongings.   Please make an appointment with the Hosts t...

  • Where can I park my car?

     At HAVENS LIVING Hamburg Hammerbrook, we offer underground parking spaces.   Feel free to get in touch via our contact form if you are interested in renting a parking space!

  • How can I book an apartment?

    You can use our booking form to specify directly what features your apartment and contract should have. one of our employees will send you your personal offer. send us your contract-relevant perso...

  • How does the move-in process work?

    You will find a link to the Onboarding calendar in the E-Mail, containing the conformation of your contract. You can book the slot of your choice directly via the link.    If you arrive outside our...

  • Can I bring my pet?

    We offer special pet room conditions upon request. If you plan to move in with your dearest animal friend, please get in touch with us via our contact form.    In order to guarantee the pleasant st...

  • Can I move-in with my partner in one flat?

    Yes, you can. With us, you have the opportunity to select the perfect apartment, which will fit your needs.    For couples, we offer the choice between The Standard Apartment, which has a 140cm bed...

  • How does the payment work?

    The deposit must be transferred at least 14 days before the start of the rental period. The all-in price will be debited monthly via SEPA direct debit. The all-in price is always debited on the fir...