Jasmin
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Articles
Recent activity by Jasmin-
What is a liability insurance and what do I need it for?
Liability insurance covers liability damages and thus protects the insured person from losing his or her own assets due to damage. For example, if the policyholder loses the key to the rented apart...
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What is a liability insurance and what do I need it for?
Liability insurance covers liability damages and thus protects the insured person from losing his or her own assets due to damage. For example, if the policyholder loses the key to the rented apart...
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What is a liability insurance and what do I need it for?
Liability insurance covers liability damages and thus protects the insured person from losing his or her own assets due to damage. For example, if the policyholder loses the key to the rented apart...
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Is iLOQ secure?
All information transmitted over the Internet is encrypted. In addition to encryption, several other security measures are taken to ensure that only people with a registered device can open a door.
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Can I get another mobile key?
Please contact your hosts to register additional keys. Please note that this may incur additional costs. Each apartment is equipped with a suitable number of keys from the start.
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My cell phone battery is empty.
You can charge your cell phone on a charger located in or near the building. If you are unable to charge your cell phone, please contact your hosts.
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Can I buy a new cell phone and register it?
Yes, you can register a new phone for your building at any time via the registration page in the app. However, please contact your hosts first so that they can send you a new registration link.
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I have locked myself out.
Please contact your hosts.
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I see ACCESS DENIED or ACCESS FAILED when scanning.
If you see ACESS DENIED or ACCESS FAILED after four seconds despite using the app correctly, try synchronizing your key again. Then try to open your door again as described.
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I don't see the ACCESS button at the bottom right of my app.
If you do not see an ACCESS button, your registration has not been completed successfully. Please register your phone via the registration page. The access button will appear after you click on the...