General Information
Apartment and Services
- Is the cleaning service included in my monthly rent?
- Is there a laundry service?
- Is there a smoking area?
- May I remove furniture from my apartment or redesign it?
- What happens to my letters and parcel?
- What is included in my apartment?
Booking
- How can I book an apartment?
- Are lease terms flexible?
- Are there basement or storage rooms?
- Can I bring my pet?
- Can I view HAVENS LIVING Hamburg Altona?
- Can my partner and I move into the same apartment?
Move in and move out
- Are visitors permitted?
- How can I terminate my contract?
- How does the move-in process work?
- What do I have to consider when moving out?
- What do I need to bring with me?
- When will I get my deposit back?
Garentii Rental Deposit Cover
- What is Garentii and how does it work?
- What does Garentii cover?
- How can I obtain my deposit guarantee, and what documents do I need?
- How long does it take to process my Garentii application?
- Can I move in if my Garentii application is still being processed?
- What happens if I do not receive a deposit guarantee?